Using Gamification to Engage Customers and Employees

Expanding on the premise that most activities – including shopping and work – aren't as stressful if they feel like fun, gamification has risen to prominence in the world of retail. Merchants as diverse as Nike, Whole Foods and New York-area drug store chain Duane Reade are taking a long, hard look at how online games and apps can help them improve the bottom line while keeping customers -- and employees – entertained. And, the retailers hope, loyal.

How Many Fitness Gadgets Does It Take to Get You in Shape?

Everyone knows that gadgets aren't supposed to get us in shape. Yet we still seem to have a need for them. Now that they've gotten even more high-tech and portable, have fitness gadgets finally turned a corner? Are they worth more than what you’d pay a personal trainer? Can a price even be placed on the willpower needed to achieve real workout results?